Believing you understand your customers’ needs can differ vastly from what they actually want. In the end though, the customer gets what the customer wants, whether from you or your competition. As I thought about an appropriate topic, I was reminded of the importance of starting with your customer. [...]
I've been thinking about the value of SIOP (sales, inventory and operations planning). Not only can it be a great way to gain bottom line results (capacity to support business growth, improved margins, accelerated cash flow), but it also can help align the functions of an organization. I've facilitated [...]
One of the worst work experiences is not knowing how to proceed. When supervisors give mixed messages morale takes a dip.Mixed messages from leaders not only harm results but they also are a motivation killer! I’ve had several situations arise recently from a variety of clients and contacts related [...]
Increasingly, project management is a matter of getting more accomplished in less time. The simplest way to succeed is by using smart and simple approaches. Published in "Project Times" website, October 14, 2014 Click here for original article. Why is everyone searching for the latest and greatest technology and [...]
Maintain project momentum after a holiday with work team huddles that celebrate achievement, rededicate employees, and review goals. Published in "Project Times" website, February 11, 2015 Click here for original article. As we kick off the New Year, it is imperative to revitalize our projects. After working with countless [...]
It takes valuable time and effort to replace talented managers. Instead, invest more attention, feedback and support on your top performers. Published in "Project Times" website, March 10, 2015 Click here for original article. As the recovery takes hold and businesses become more comfortable investing money, top project managers [...]
Transactions occur so often you may not even be giving them a second thought. But each one has the potential to affect growth and profits. Few executives think much about transaction criticality. Transactions certainly aren't strategic; however, I have seen numerous clients growth and profit plans negatively affected by [...]
Business opportunities are fleeting – prepare to capitalize on them before your competition does. One of the keys to successful growth is learning to spot opportunities - and leveraging them. While working with clients of all shapes and sizes, I find that opportunities are all around us; however, we [...]
I helped to kick off a SAP Bootcamp for my APICS (#1 trade association for supply chain management) chapter in combination with our partner, Cal State University, San Bernardino. Cal State University San Bernardino is one of the only universities I am familiar with that teaches students about ERP [...]
I'm in process of teaching my first APICS CSCP (Certified Supply Chain Professional) session, and earlier today I taught a section on CRM. In addition, I've been helping clients select the "right" ERP system to best meet their business priorities, and CRM has emerged as a top priority. The [...]
