June 11, 2019 Since I've been speaking to CEOs about "Pricing & Profits", the true impact of customer service and retention is arising as a game changer. Can you create a situation where you make a "forever promise" to your customers? It certainly will directly impact your customers' perceptions [...]
Inventory is circling back in importance and will become a hot topic again as customers expect immediate, customized deliveries with the expectation of easy returns and last-minute changes to orders in production, in the warehouse or in transit. What are you doing to get ahead of this ‘new normal’ assumption?
Although according to most experts, blockchain hasn't lived up to its promise yet especially in comparison with IoT, robotics and more, it has just gone mainstream.
There is an art to developing participation exercises that will engage the audience while achieving your end outcome.
Uncover the critical role of Proactive Supplier Relationship Management in today's competitive market. Strategies and tips from Lisa Anderson.
Explore Vendor Managed Inventory Benefits for improved supply chain efficiency, customer satisfaction, and cash flow.
In the last few months, I've attended sessions on the global, national and regional state of the economy. Every executive, trusted advisor and colleague wants to know: Are we headed for a recession?
Understanding differences in global business culture is key to thriving in an interconnected market. Key insights from Lisa Anderson.
According to Good Morning America, Amazon is adding in-garage delivery options to its already vast array of delivery options - in-home and in-car.
The key to success in sales is to provide value.
