One issue of significant importance during the current volatile times that was also key during previous periods (aggressive growth prior to the pandemic, the downturn of the Great Recession, etc.) is the critical importance of providing a superior customer experience. It is evergreen for companies that want to grow [...]
What do key business leaders think is next? That was the subject of one of the sessions at the premier conference for consultants. If you are a consultant and want to thrive (instead of having fits and starts as is the norm), this organization is a must! We gathered [...]
Recently returning from APICS 2016, the conference for the #1 trade association of global supply chain professionals, we've walked away thinking about data as strategic. SAP's CEO Bill McDermott spoke about the value of data in his keynote presentation. Of course, you wouldn't be surprised that SAP's CEO would [...]
