What You Don’t See
Part of having an eagle eye is knowing what you don't see. I've found that being observant while walking around a manufacturing or distribution facility can yield many hidden gems.
Cherry Blossoms & The Value of Time
The nice thing about time is that it is not a resource; it is a priority.
The Value of Continuous Learning
The nice thing about this week's topic is that it is easy to find ways to learn.
The Power of Amazon
Although Amazon has many intriguing aspects, their focus is on the customer
Customer Service Starts with Employees
Have you ever seen a company that provides consistent, exceptional service for its customers that has unhappy employees?
Mixed Messages Is a Motivation Killer
As leaders, we must take time to think about how our messages are perceived.
New Tools for Sizing Up The Skills Gap
Eighty-seven percent of manufacturers and distributors are experiencing a skills gap.
Perseverance Counts
Perseverance starts with your state of mind.
The Value of Feedback
Feedback can often times provide immense value from the right people and in the right circumstances.
Why is it So Hard to Focus on Priorities?
Why is it so challenging for executives to focus on priorities? It would seem simple; however it rarely is so.