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Revenue growth

Never An Afterthought: Pricing Is Strategic to Business Success

CLAREMONT, Calif., October 1, 2018/ExpertClick/ -- Organizations that think about pricing strategically are best able to weather changing business situations, build customer loyalty, and differentiate themselves from competitors, according to The Society for the Advancement of Consulting® (SAC). Know Your Customers and Price Accordingly A pricing strategy should reflect [...]

Harvey Mudd Executive Roundtable, Growth Strategies & Idea Velocity

Exploring innovative growth strategies from the Harvey Mudd Executive Roundtable, focusing on idea velocity and business success.

It’s a Small World & the Customer Experience

No matter your position, try experiencing your company as a customer would.  Are you able to call whoever you might need to talk to without annoying phone system automation? 

Outstanding Customer Experience Can Be A Key Differentiator For Successful Businesses

CLAREMONT, Calif., August 1, 2018/ExpertClick/ -- Organizations that offer outstanding customer experience are often those that are more innovative, profitable, and higher performing, according to The Society for the Advancement of Consulting® (SAC). Innovative Cultures That Exceed Customer Needs Breed Success “It is worthwhile to invest in customer service [...]

Recognition and 2018’s LMA Advocate Award Winner

On the 10 year anniversary of my business, I recognized 10 people for 10 years as LMA Advocates - people who have gone over and beyond, resulting in LMA Consulting's growth and success.

Manufacturing & California are on Fire!

According to the Industry Week and the National Association of Manufacturers, manufacturing is on fire!  Manufacturers optimism registered 95.1% - the highest level EVER recorded! 

Hawaii and Strategic Thinking

I met my global consulting group in Hawaii to talk strategy.  Have you thought about where you are going lately?  More importantly, have you thought about why you are going there?  It is quite easy to get caught up in doing whatever you set out to do a year [...]

Strong Economy Creates Long-Term Growth Opportunities for Smart Businesses

CLAREMONT, Calif., / June 1, 2018/ExpertClick/ --The current strong economy offers opportunities for savvy organizations to strengthen their competitive positions, according to The Society for the Advancement of Consulting® (SAC). Marketing From A Position of Strength Marketing while business is good may seem counterintuitive according to Linda Popky, president [...]

Southwest, JetBlue and How People are the Brand

What values do you stand for?  Do your employees know your values?  Are they apparent in how people behave or are they just on a piece of paper?  Are you willing to let your top performer go because he/she doesn't live up to the values? 

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