The Value of CRM (Customer Relationship Management)
You might wonder what you can do with CRM if you do not have CRM software. Plenty!
Trends at the Top
Stay ahead. Keep an eye on business trends to ensure success.
Critical Success Factors are the 80/20 of ERP – and Business – Success
Think about your critical success factors. Whether you are selecting a system or not, you'll make better decisions if you understand these factors.
Customer Collaboration on Orders = RESULTS
Customer collaboration has become cornerstone to success in today’s supply chain driven world.
6 Process & Systems Trends for Success
Business processes should evolve as the business climate changes by keeping an eye out for emerging trends and finding opportunities to pull ahead of the competition.
Selecting the Right ERP System
I find that my ERP selection projects are far more focused on business processes than on technical specs.
Leverage Supply Chain Trends for Success
The ability to see supply chain trends and capitalize on them can set you apart from competitors, no matter the size of your company. As the year winds down, it seems an opportune time to discuss supply chain management trends. I find that those clients that pay attention [...]
UPS Notes E-Commerce Boom
According to today's Wall Street Journal, UPS had robust growth in the third quarter, which was strongly influenced by the e-commerce boom. E-commerce now accounts for about 45% of U.S. packages. Is e-commerce on your radar? I'm on the flight back from Phoenix as I went to meet with [...]
Why Upgrade Your ERP System?
Selecting and implementing a new ERP system is no small endeavor; however, it can yield vast results in the right situation.
The Manufacturing Connector – Systems Pragmatist
To achieve significant progress on new organizational processes or systems tackle the fundamental to do list first: understand your current processes to figure out where the opportunities for improvement and systems leverage lie.