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I’ve Been Thinking Newsletter

Take A Bit of Risk

What have you been thinking about trying but were concerned about unintended consequences? What risk have you been thinking about? Does it have a shot of success without causing significant damage?

The Power of Customer Service

What simple thing can you do for your customer, your supplier, your colleague, your manager? Pay attention to what would make a difference.

Why Looking at Return on Investment (ROI) is So Much Better than Cost

How many times have you heard about managing cost (or saving money) in the past week? I bet quite a few as almost all companies focus significant efforts on cost. In all functions and certainly if you are in or responsible for Operations, a large portion of your responsibility [...]

Why It’s Important to Honor Those Who Served & Take Time for Family

Certainly on Memorial Day weekend, it is important to honor those who have served and to set aside time to spend with family.

Grand Ole Opry & Why Tradition Still Matters

Do you know what your company's traditions are? If not, find out. Ask long-term employees.

Do You Have Enough Female Leaders?

No matter your position, think about how you can help promote the advancement of women.

Innovation Tips from the APICS-IE Executive Panel & Networking Symposium

A common problem with thinking about 10 tips (let alone the 100 tips we probably received at the symposium) is that it can be overwhelming. Instead, pick your favorite.

The Importance of What is NOT Happening

In working with clients of many industries and sizes, it is apparent that "working smart" is what avoids crises.

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