March 23, 2016 I frequently speak to groups about how we must celebrate mistakes. No one will innovate if they are afraid of being hit over the head if they make a mistake. Unfortunately, it occurs more frequently than imaginable! Yet only those leaders who encourage innovation will thrive [...]
March 15, 2016 In today's Amazon-impacted world, if you cannot make rapid yet effective decisions, you'll be left in the dust. It is no longer acceptable to wait for IT to write a report in order to make a decision. Executives must have the "right" information at their fingertips [...]
February 29, 2016 This weekend, I went to a "paint your pet" event at the Purple Easel. You'll see my handiwork below of my cat, Smokey. Whether this looks like Smokey is debatable; however, it reminded me of the value of creativity. The teacher encouraged the class to use [...]
January 18, 2016 It is somewhat of a coincidence that I've heard a few presentations about China recently (thanks to international attorney and China guru John Tulac as one of these experts) which synced up with the stock market plunge in China - and in the U.S. (and thus [...]
January 11, 2016 I was meeting with a client who is in the midst of implementing an ERP system this morning, and our conversation centered around the need for speed - keeping the momentum going, not wasting time in what could seem like unnecessary meetings and conversations etc. With [...]
January 5, 2016 I was in a meeting with one of the members of the executive team of a new client who is responsible for the customer experience this morning, and I asked why their customers buy from them. He had a great answer and turned the question around [...]
December 30, 2015 The New Year is known for resolutions and goals. However, I concur with my consulting mentor - what's the point of setting resolutions at the New Year? What is magical about doing it on 12/31? Absolutely nothing. If you set a resolution, stick to it for [...]
December 21, 2015 As we are in the holiday season, it certainly seems like a good time to keep in touch with our family, friends, and colleagues. What are you doing to make sure your contacts know they are valued? For example, I have heard from several contacts I [...]
December 13, 2015 My close friend's step-mom is a sharp-witted, amazing story-teller, and one of her famous lines is "interpret". Whether she said something completely wrong or somewhat close to what she wanted to communicate, she simply says "interpret" with a smile. Somehow with her, it works every time. [...]
December 8, 2015 Sticking to priorities is always important; however, it can be especially challenging during the holiday season as there are so many demands on our time. For example, today I had a key priority that had to be completed for a client. I knew it would take [...]
