Leadership Will Make or Break Success
You may experience short term results with increased project focus, but long term success will fail without effective leadership.
Why Blame Doesn’t Work
Instead of complaining about Mary or Steve, how could you re-phrase your concern into a productive conversation?
Cross-Functional Success
Cross-functional coordination is vital to business success. Agreement on simple coordination techniques starts with clear and frequent communication
The Value of Clear Communication
What can we do this week to improve upon the clarity of our communication? Quite a lot.
Leaders and “They”
Weak leadership is prevalent but surmountable by starting with an attitude adjustment. Instead of thinking of other leaders as “they”, remember that it’s a team effort and collaborate as “we”.
Big Customer Promises
Don't get too worked up trying to think about your bold customer promise. Start by thinking about your view of your customers.
Congratulations to Kash Gokli
Kash Gokli Receives 2016 LMA Advocate Award
Can You See What Others Cannot?
Much of our success in consulting comes from seeing what others cannot. For example, assisting clients by helping them create better plans (that follow the quickest, most effective path to success), avoid costly and delay-ridden pitfalls that few realize exist, and successfully navigate through stormy waters......all quite important in [...]
The Largest Newspaper Operations in the U.S. – the L.A. Times
Last week, I went on a fascinating tour of the L.A. Times operations. It was quite impressive - and massive. Did you know the L.A. Times has has the largest operation in the U.S.? They print for the Wall Street Journal, USA Today and others in addition to the L.A. Times.
Staples & the Power of Customer Service
When I've needed customer service the most, Staples has been there!