Leaders and “They”
Weak leadership is prevalent but surmountable by starting with an attitude adjustment. Instead of thinking of other leaders as “they”, remember that it’s a team effort and collaborate as “we”.
Big Customer Promises
Don't get too worked up trying to think about your bold customer promise. Start by thinking about your view of your customers.
Congratulations to Kash Gokli
Kash Gokli Receives 2016 LMA Advocate Award
Can You See What Others Cannot?
Much of our success in consulting comes from seeing what others cannot. For example, assisting clients by helping them create better plans (that follow the quickest, most effective path to success), avoid costly and delay-ridden pitfalls that few realize exist, and successfully navigate through stormy waters......all quite important in [...]
The Largest Newspaper Operations in the U.S. – the L.A. Times
Last week, I went on a fascinating tour of the L.A. Times operations. It was quite impressive - and massive. Did you know the L.A. Times has has the largest operation in the U.S.? They print for the Wall Street Journal, USA Today and others in addition to the L.A. Times.
Staples & the Power of Customer Service
When I've needed customer service the most, Staples has been there!
Successful CEOs/ Presidents & Leadership
I cannot tell you how people I've seen who have had a profound impact - with followers throughout the company - who were not in a direct leadership role.
M&A is on the Rise
Even if you don't plan to sell, shouldn't you be interested in increasing the value of your business for an ESOP
People, People, & People
The bottom line is that PEOPLE will ensure that your bottom line hits your objectives
Results Follow People
Results follow people who put together strategies and successfully implement them. Great tools help, but people are critical to improving your bottom line.