Transactions occur so often you may not even be giving them a second thought. But each one has the potential to affect growth and profits. Few executives think much about transaction criticality. Transactions certainly aren't strategic; however, I have seen numerous clients growth and profit plans negatively affected by [...]
Working in partnership with your customers delivers winning results on both ends. Customer collaboration has become cornerstone to success in today’s supply chain driven world. We are all part of a supply chain, and so we must look for ways to thrive within our supply chains. Undoubtedly, those who [...]
Are you prepared for success? We worry so much about failure that I find most clients are not prepared for success. You know what the lawyers say, “never go into a situation without knowing the answer and being prepared for anything that might come up”. It is proven that [...]
Published September 19, 2014 Home Depot has been in the news lately about the recent data breach. It turns out that it is FAR bigger than Target's data breach. 56 million cards might be affected. This is the latest in a series of big retailers woes with data security. [...]
With so many variables in manufacturing, distribution, and customer service, bolstering the strength of every link in your supply chain depends on calculated efforts put into strategic improvements. As The Manufacturing Connector(SM), I work with clients on a comprehensive process to connect the rapid assessment and identification of key [...]
Amazon has led the way with customer service innovations. Companies have to meet and exceed these new standards to impress customers and retain their business. Amazon has certainly made a splash in recent years with out-of-the-box thinking in terms of customer service! Who thought Sunday deliveries would be possible? [...]
To celebrate my 100th Profit Through People(TM) newsletter, I wanted to share 100 of my favorite tips, best practices and strategies with you. I've covered many of these over the 10 years I have had my consulting business and it is my hope that they will give you and [...]
Rushing forward without pertinent tools and processes can hinder your business goals. A systems pragmatist will gain traction by strengthening fundamental areas. As I've been going through my hundreds of articles to put together the 100 tips, it's become obvious as to which topics resonated with me as essential [...]
In the race for increased profits is speed leaving vital priorities behind? Assess all factors before jumping the gun. In today’s new normal business environment, customers want products and services delivered quicker. Investors want month-end numbers faster. Customers expect new products yesterday. Executives are expected to sift through an [...]
Warehousing is often overlooked for its simplicity, but it’s one of the strongest links in your supply chain. Warehousing is an often-overlooked area of the business. We store and ship. How hard can it be? Well, there are plenty of ways to dramatically improve your warehousing service and efficiency. [...]
