Customer Service…the Art of Success
The nice thing about customer service is that it doesn't require money or complex requirements; it's all about attitude.
The Value of Keeping in Touch
The value of keeping in touch is obvious from a personal standpoint; however, it might be less obvious from a business standpoint especially as we are all BUSY, BUSY, BUSY.
Dow Plunges…Volatility is the New Normal – How Adaptable Are You?
Prepare for volatility by focusing on adaptability and flexible strategies to thrive in uncertain market conditions.
On Pace with Strongest Job Growth in 15 Years – Think about Training
As the year winds down, it is a perfect opportunity to look for training opportunities that will support your strategy and plans for the New Year.
Gratitude
It is a great time of the year to look for people to express gratitude to on a daily basis.
The Value of Simplification and Business Results
I find that the vast majority of my clients get hung up in finding the "perfect solution", in analyzing "one more" set of data and the like.
Life Balance
As we head into the holiday season, think about how you can make sure life balance remains a priority.
The Power of Teamwork
The backbone of success is to value your team. Don't worry if you don't have a team. Create one.
Seattle State of Mind – Find Your Passion
Do you have a passion for your job? Is there a way you can do more of what you love to do?
UPS Notes E-Commerce Boom
According to today's Wall Street Journal, UPS had robust growth in the third quarter, which was strongly influenced by the e-commerce boom. E-commerce now accounts for about 45% of U.S. packages. Is e-commerce on your radar? I'm on the flight back from Phoenix as I went to meet with [...]