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supply chain partners

A Fractured Tooth & The Power of the Customer Experience

Well, no doubt about it, when it rains, it pours. I had a tooth ache that lasted about a week, and so I called my dentist. They took an X-ray, and it didn't really show anything; however, when looking with a microscope, they could see the fracture. We had [...]

Why SIOP is Critical to Thriving During & Post COVID

COVID has disrupted every business. Some are growing far faster than supply can keep up while others have dropped like a rocket. Still others have almost identical dollar volume yet double the number of orders at half the order size, creating significant disruption in warehousing, shipping and transportation. [...]

Future-Proofing Your Customers

In thinking about future-proofing your people, it makes sense to start with your customers. Have you thought about future-proofing your customers? The statistics are staggering. According to Outbound Engine, acquiring a new customer can cost five times more than retaining an existing customer. We wouldn't be surprised if the [...]

Lisa Anderson, Manufacturing & Supply Chain Expert, Sees Innovation & Collaboration Key to Advanced Manufacturing Success

Discover how innovation and collaboration fuel success in advanced manufacturing, meeting modern customer needs.

Why Supplier Management is More Important Than You Think

Uncover the critical role of Proactive Supplier Relationship Management in today's competitive market. Strategies and tips from Lisa Anderson.

Ideas to Fill Peak Capacity Periods

As we toured several e-commerce facilities such as UPS and Amazon, it became obvious that the sheer volume during peak season presents a huge dilemma. For example, UPS goes from 250-300 containers per night to 450 during peak season. Now that is quite a surge! Amazon has similar surges and stated facts such as 68 million orders on Cyber Monday. 

What do UPS, Shamrock Foods, Amazon & a 3PL Have in Common?

In touring multiple facilities, ranging from package shipments to cold storage food service delivery to the e-commerce behemoth to 3PL organizations, it became clear that as many conversations that take place about labor costs and other daily concerns, the #1 concern across the board is transportation costs

Have you Thought about Increasing Demand?

No matter the position of my client (typically a CEO, Owner, CFO, General Manager or Board member), he/she is interested in increasing demand, and the project we are brought in to focus on relates to increasing demand, either directly or indirectly.

The Value of Collaborating with Strange Bedfellows

There can be significant value and strategic advantage created in collaborating with unlikely partners if there are clear objectives, trust and an open mind.

How Resilient Are Your Business Partners?

As we kick off our new series “The Resilient Supply Chain”, we are thinking about resiliency from all angles that will impact success.  One of the first that pops to mind is the resilience of your business partners. 

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