Are You Ready for a Surprise Inspection of Your Service?
A commitment to stellar customer service is an ongoing process in which resources need to be dedicated to continuous improvement and exceeding customer expectations.
Lean or No Lean, a Demand Plan is a MUST
When it comes to B and C items, seasonal items and other trending patterns, understanding the demand plan isn’t a “nice-to-have”; it is critical to success.
Why Planning is at the Crux of Success
There is a LOT you can do this week to improve your integrated planning process.
Which Planning Method is Best?
I cannot tell you how many disagreements I've seen over the years on the optimal planning method.
Should Supply Chain be a Strategic Function?
The supply chain has a dramatic impact on several areas of the company – the ability to grow and “keep customers promises”, profitability, cash flow, and customer service.
Collaborative Planning
By collaborating, we create a win-win-win. The customer has what he needs when he needs it without having to go out of his way and deviate from his typical process. The supplier has information in advance about an upcoming event and so can modify plans as appropriate to better serve his customer at the lowest inventory levels and maximum efficiency levels.
Is Your Supply Chain Ready for Growth?
Vendor Managed Inventory (VMI) offers companies a chance to partner with customers to better manage inventory and costs. Once the partnership proves fruitful, expanded business opportunities occur.
The Aerospace Industry Supply Chain Ready for Growth
Although evaluating your supply chain readiness is paramount to support growth, there is no reason to wait for your customers to request an audit.
Should We Always Aim to Reduce Inventory Levels?
Though reducing inventory is generally advisable special situations arise when stocking inventory makes good business sense.
Slashing Lead Times to Counter the ‘Amazon Effect’
Must you compromise quality for speed? Reducing lead time will increase customer satisfaction and avoid the Amazon Effect.