909.630.3943

Customer service

Taking Control of Customer Success Using SIOP (S&OP)

We are in a new era with more opportunity to grow than ever before. COVID is largely in the rear-view mirror, and the strong companies are getting stronger. Consumers have returned to the scene and are robust purchasers of products, homes and services. Are you ready to grow and scale? Have you taken control of your end-to-end supply chain so that you can take advantage of the opportunities?

Lisa Anderson, Manufacturing Expert and President of LMA Consulting Releases Special Report, Thriving in 2022: Learning from Supply Chain Chaos

Manufacturing and Supply Chain Expert Lisa Anderson, MBA, CSCP, CLTD, President of LMA Consulting Group Inc., has released a Special Report, "Thriving in 2022: Learning from Supply Chain Chaos."

Why Value Added Service Matters & an Eco Tour of Catalina

The new driver went over and beyond to make our trip extra special since we had to wait a few hours. He took us to places he doesn't usually go, made sure that we got airport cookies (a "thing" in Catalina) even though the staff already clocked out to catch a ride down the hill (and so gave them to us for free), and generally made it an interesting trip. Value added service mattered!

Is It Possible to Realign the Supply Chain?

Global supply-chain disruptions are rampant. Manufacturers and business owners now routinely deal with triple and quadruple lead times, widespread shortages, escalating prices, and transportation delays. Every link in the supply chain is out of alignment. Think of the imbalance as a sixth-grader on one end of a teeter-totter and a kindergartner on the other—only worse.

Baking Business: Companies Get Strategic to Pull Ahead of Supply Chain Crunch

In this episode of Since Sliced Bread, Lisa Anderson, president of LMA Consulting Group, explains where the supply chain stands now, how it got this way and what she sees successful companies doing to get through the crisis.

Shark Bite Biz: Why Are Store Shelves Still Empty?

Lisa Anderson, president of LMA Consulting Group, Manufacturing and Supply Chain Expert explains why the store shelves are still empty.

Container Ships, Ports, Trucks, Rail Oh My!

The global supply chain situation remains in a constant state of chaos. $1 billion of goods flows through the ports per day, and so there is a BIG ripple effect on the supply chain. Although there is a lot of talk and action by various groups to improve the [...]

Creating Predictable Revenue with Demand Planning Best Practices

At least 80% of clients contact us to find out how to predict the unpredictable. This is especially true in custom manufacturing, high growth and promotion-heavy industries; however, it remains accurate across the broad spectrum of manufacturing and distribution companies. Predicting the unpredictable demand plan starts by asking common [...]

Shortages Impacting Revenue & Forecasts

2021 was plagued with shortages. As discussed in clients’ demand planning/ forecasting meetings, history is not representative of the future. In one example, the client experienced material shortages and couldn’t sell what customers requested, and so carrying that forecast into the New Year would deliberately carry that issue into 2022.

IMA San Gabriel Valley Chapter: Supply Chain 2022 & How to Succeed

Supply chain is dominating the news. Demand is soaring, ports are backed up, container prices are soaring, shipping costs are skyrocketing, warehouses are full, and manufacturers are experiencing extended lead times across the board. Listen as Lisa Anderson, Manufacturing and Supply Chain Expert, MBA, CSCP, CLTD, president of LMA Consulting Group Inc. talks about the current stat of the supply chain and the impacts for 2022.

Go to Top