NxtGen Nexus: The Importance of Customer Service "Employees follow people, not companies. Are you investing in leaders, and are your leaders leading?" comments Manufacturing and Supply Chain Expert Lisa Anderson, MBA, CSCP, CLTD, President of LMA Consulting Group Inc.
We are in a time period that will prove more important than almost any other because more companies will surge past the competition during these turbulent times, propelling them forward for years to come. Executives will have a choice - push the pedal to the floor and achieve success or be tentative and pull on the parking brake and slowly retreat and decline.
Since the pandemic, it has been a constant battle to ensure material availability, let alone to proactively manage cost and service. Even the most proactive and successful clients have experienced brief shortages of key materials and extended lead-times. The rest have been plagued with these issues.
"Our most successful clients are not hiding under a rock and maintaining status quo during these inflationary times," points out Lisa Anderson, president of Claremont, CA-based LMA Consulting Group, Inc. and manufacturing expert known for creating supply chain resiliency."
Proactive planning can help manufacturers prepare for growth even amid continued supply chain disruptions. Lisa Anderson discusses why capacity planning, what-if scenarios, and strong planning processes are essential to assess capabilities, support additional sales, and achieve profitable, scalable growth.
A supply chain is only as strong as its weakest link. Discover how proactive planning, SIOP, supply chain visibility, inventory management, and technology can help strengthen resilience, minimize disruptions, and improve customer service, productivity, and profitability.
Manufacturing and Supply Chain Expert Lisa Anderson, MBA, CSCP, CLTD, President of LMA Consulting Group Inc., predicts supply chain challenges for the foreseeable future. She also suggests that mitigating supply chain challenges will require leveraging the strength of direct and indirect global supply chains.
Lisa Anderson, Manufacturing and Supply Chain Expert and President of LMA Consulting Group, talks about the coming months and keeping an eye on cash balance."Proactively managing cashflow is critical right now".
Inflation has taken root. Businesses everywhere are dealing with annualized cost increases of nearly seven percent--the fastest pace in 40 years and significantly higher than the 1.8 percent average of the past decade. The resulting upticks in operating costs can cause serious damage to the bottom line.
ERP systems and related technologies can help manufacturers manage increasingly complex supply chains while improving customer service and operational performance. By integrating the right technologies and turning data into actionable insights, companies can increase OTIF, reduce costs and inventory, and make faster, more informed decisions.
