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Customer service

Customer Service – The Customer is Always Right

NxtGen Nexus: The Importance of Customer Service "Employees follow people, not companies. Are you investing in leaders, and are your leaders leading?" comments Manufacturing and Supply Chain Expert Lisa Anderson, MBA, CSCP, CLTD, President of LMA Consulting Group Inc.

2024-06-06T08:47:34-07:00June 28, 2022|Categories: In The News|Tags: |

Lisa Anderson, Manufacturing and SIOP Expert and President of LMA Consulting Introduces Supply Chain Chats™

CLAREMONT, CALIFORNIA – June 22, 2022 –  Manufacturing and Supply Chain Expert Lisa Anderson, MBA, CSCP, CLTD, President of LMA Consulting Group Inc., has introduced Supply Chain Chats, a video and interview series that will provide insights, ideas and innovations to address current supply chain issues. LMA Consulting Group [...]

State of Supply Chain

The successful companies will not only strive to be the strongest link in your supply chain, but they will ensure that the weakest link doesn't send their customers to the competition. You have a once-in-a-lifetime opportunity to secure your position as a market leader and thrive for years to come, if you choose to take advantage of the opportunity and start to act NOW.

The Importance of Customer Service

We are in a time period that will prove more important than almost any other because more companies will surge past the competition during these turbulent times, propelling them forward for years to come. Executives will have a choice - push the pedal to the floor and achieve success or be tentative and pull on the parking brake and slowly retreat and decline.

Five steps to manage supplier risk in your supply chain | Netstock

Improved supplier data will give your supply chain the competitive advantage to drive customer loyalty.

Material Planning Best Practices to Proactively Manage Cost & Service

Since the pandemic, it has been a constant battle to ensure material availability, let alone to proactively manage cost and service. Even the most proactive and successful clients have experienced brief shortages of key materials and extended lead-times. The rest have been plagued with these issues.

SAC: Profitable Growth Is Still Possible in Inflationary Times

"Our most successful clients are not hiding under a rock and maintaining status quo during these inflationary times," points out Lisa Anderson, president of Claremont, CA-based LMA Consulting Group, Inc. and manufacturing expert known for creating supply chain resiliency."

The Strongest Link in Your Supply Chain Remains Critically Relevant

As our long-term newsletter subscribers and ProVisors (trusted advisor network) colleagues are aware, we have used the Strongest Link in Your Supply Chain” as our tag line for a decade or longer. However, it has never been more relevant than it is today! As has been proven through the pandemic and continuing supply chain disruptions, any company’s performance is only as strong as the weakest link in their supply chain.

Lisa Anderson, Manufacturing and SIOP Expert and President of LMA Consulting Sees Worldwide Supply Chains Critical to Supply Chain Strength

Manufacturing and Supply Chain Expert Lisa Anderson, MBA, CSCP, CLTD, President of LMA Consulting Group Inc., predicts supply chain challenges for the foreseeable future. She also suggests that mitigating supply chain challenges will require leveraging the strength of direct and indirect global supply chains.

Supply Chain Disruptions Impacting Baby Formula Availability

The latest in a long series of supply chain disruptions has impacted the baby formula industry. 40-50% of the shelves across the U.S. are out of stock for this critical item!

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