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Customer service

Case Study: Strategies to Successfully Navigate Inflation

Inflation, material shortages, and shifting demand are reshaping manufacturing. Learn how collaborative planning, supplier alignment, and production scheduling helped one manufacturer improve profitability and grow market share.

Right-size Inventory to Thrive During Inflationary & Recessionary Times

In a business environment marked by inflation, rising interest rates, and economic uncertainty, inventory decisions have never carried more weight. The challenge is no longer simply managing inventory—it is right-sizing it to align with demand, service expectations, and financial goals.

Managing Capacity in a Complex & Volatile Long-Lead Environment

Capacity planning is critical in complex and volatile environments. Lisa Anderson joined supply chain leaders to discuss how aligning people, equipment, suppliers and logistics capacity with demand can improve predictability, customer service and operational performance.

Gaining a Logistics Edge with Inventory Management

Effective inventory planning can help manufacturers navigate rising logistics costs, supply chain disruptions and inflation. Learn how demand planning, replenishment and advanced planning strategies can improve customer service, working capital and resilience.

Managing Capacity in Complex, Volatile, Long-Lead Environment

Capacity planning is critical as manufacturers navigate volatile demand, extended lead times and supply chain disruptions. Learn how leaders are addressing capacity constraints through nearshoring, productivity improvements, workforce strategies, technology and rapid scaling.

Lisa Anderson, Manufacturing & SIOP Expert and President of LMA Consulting Initiates Cross-Organizational Alignment for Supply Chain Success

Cross-organizational alignment is essential to supply chain success. Lisa Anderson explains how SIOP brings sales, operations, finance and other functions together to improve communication, data-driven decision-making, customer service and profitable growth.

NewsNation WGN Interview with Lisa Anderson about Supply Chain Disruptions

NewsNation WGN interviewed Lisa Anderson about the supply chain issues that have plagued the west coast ports and that are now showing up as backups on the east and gulf coasts as well. We discussed why this is happening and what can be done.

Upgrade CRM Processes & Software to Ensure a Superior Customer Experience

Effective CRM processes help manufacturers and distributors stay aligned with changing customer needs. Learn how CRM can strengthen customer relationships, improve sales and operations alignment, support SIOP, and drive profitable growth.

Logistics Planning Best Practices to Drive Service & Profitable Growth

Effective logistics planning aligns network strategy, inventory, replenishment, warehousing and transportation to improve customer service and control costs. Learn how manufacturers and distributors can build more resilient, scalable supply chain networks.

News Nation: UK’s Shipping Port Strike Adds to Fragile Supply Chain

A strike at the UK’s largest container port adds another challenge to an already fragile global supply chain. Lisa Anderson discusses how port congestion and shifting freight volumes are creating ripple effects across West Coast, East Coast and Gulf Coast ports.

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