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Customer service

Replenishment Planning Best Practices to Improve Service Levels, Logistics Efficiencies, and Inventory Turns

Effective replenishment planning helps manufacturers and distributors improve customer service while controlling inventory and logistics costs. By aligning demand, inventory positioning, transportation, supplier capabilities, and replenishment strategies, companies can increase inventory turns, strengthen working capital, and improve supply chain responsiveness.

The Business Journals: Supply Chain Issues – What’s keeping the C-level up at night in 2022?

In this webinar hosted by The Business Journals and sponsored by Oracle NetSuite, Lisa Anderson joins industry leaders to discuss the supply chain challenges keeping executives up at night and strategies for building resilience, driving growth, and thriving amid ongoing disruption.

Lost Revenue Due to Lack of Resources: How to Attract People to Your Company

According to Interos, almost 90% of companies experienced a negative impact to revenue due to supply chain disruption. That is a BIG number! From our point-of-view, every client is complaining about the lack of critical resources required to support the business and has experienced negative impacts to revenue (even if only in terms of a delay to revenue recognition).

Manage the Impact of Supplier Risk in your Supply Chain

In this webinar, industry expert Lisa Anderson along with NETSTOCK's Russ Graff discuss their top insights on how businesses can improve their processes and reduce supplier risk to ensure they deliver what their customers need. 

What Is S&OP (also known as SIOP) & Why Should We Care?

S&OP, also known as SIOP or Integrated Business Planning, connects strategy with execution by aligning demand, supply, inventory, capacity, and resources. A strong SIOP process helps companies improve collaboration, make better strategic decisions, and successfully navigate changing business conditions.

Proactive Planning to Grow & Scale

Rapid growth creates opportunities, but manufacturers need the capacity and planning capabilities to deliver. Strong demand, capacity, production, inventory, and materials planning — supported by SIOP and what-if scenario analysis — helps companies anticipate constraints, improve customer service, and scale profitably.

SIOP and S&OP FAQs: Implementation & Proven Results

SIOP aligns sales, operations, supply chain, and finance around one plan to improve revenue predictability, customer service, inventory, and profitability. This Q&A explores how manufacturers can use SIOP to anticipate capacity and resource needs, improve operational performance, and support profitable growth.

Applying Lessons Learned from Supply Chain Chaos to Thrive in 2022

Supply chain chaos exposed the risks of lengthy global supply chains and the need for greater resilience, responsiveness, and control. Manufacturers are rethinking where they produce and source, strengthening SIOP and planning capabilities, investing in technology, and moving manufacturing closer to customers to support profitable growth.

Interview with Industrial Insights on How SIOP Can Address Business Volatility

Supply chain disruptions and demand volatility make it increasingly difficult to balance customer needs with capacity, inventory, and profitability. In this Industrial Insights interview, Lisa Anderson discusses how SIOP helps companies anticipate changing demand, align supply, manage inventory and working capital, and make faster decisions in a volatile business environment.

SAC: Successful Organizations Move Beyond the Great Resignation

The Great Resignation reinforced the importance of strong leadership, workplace culture, and employee engagement. Successful organizations are retaining and attracting talent by listening to employees, communicating a clear vision, recognizing contributions, developing their workforce, and creating an environment where people want to succeed.

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