E-Commerce is No Longer an Option
Customers deserve flexibility in how they receive products and services, e-commerce is a requirement for business success.
How to Thrive in 2010’s “New Normal” Business Operations Environment
In the Great Depression, more people became millionaires and more businesses prepared for success than in any other timeframe. The same type of opportunity will be available in the "new normal." Will your operation be the one to take advantage of this opportunity?
Driving a Winning Culture
Culture can be a significant ingredient to delivering bottom line results and customer loyalty. Take the time to develop a winning culture, and you'll be surprised by how much your employees enjoy work and the results that follow.
Lessons Learned: ERP Failure
How effective is your ERP selection and implementation process?
Overcoming Obstacles
I run into countless obstacles. Whether I'm successful or not has little to do with whether I run into an obstacle; instead, it has to do with how I address the obstacle.
Succeed During These Turbulent Times – Manage for Cash Part 1: Manage Inventories
Businesses continue to cut back as the economy continues to worsen - seemingly every day. Cutting costs in a reasonable and smart manner is required; however, cost cutting alone rarely achieves success.
Lessons learned from my Procurement Mentor: Negotiations Success
I've seen many examples of companies and executives insisting on "negotiating" for a reduction in costs at the expense of all else.
Cycle Counting
The main goal of cycle counting is to cycle through your inventory to ensure inventory accuracy on a consistent basis.
Customer Collaboration
Customer collaboration is always a good idea; however, leveraging customer collaboration during challenging economic times can be one of the keys to success.
Why Customer Service Should be #1
The good news is that any business or person can stand out in the crowd with exceptional customer service - no investment required.