Order Management & Commercial Integration: Connecting Customer Demand to Operational Execution
Learn how order management and commercial integration connect customer demand with operations to improve service, scalability, and predictable revenue.
Learn how order management and commercial integration connect customer demand with operations to improve service, scalability, and predictable revenue.
Schenck partnered with LMA Consulting Group to connect customer demand with operational execution through SIOP, CRM, CPQ, and SAP. The result was greater visibility and predictability across the business, enabling the company to double output in a critical manufacturing area, reduce inventory by 50%, grow more than 20%, and sustain customer service throughout the pandemic.
According to the Institute of Supply Management (ISM), manufacturing is gaining strong momentum with the fourth month in a row in expansionary territory. Exports are gaining as well with the trade deals. Smart manufacturers are preparing to scale profitably and better utilize AI-enabled systems and technologies.
Supply chain transformations and upgrades require the improved use of ERP. There is no doubt about it - ERP is the backbone of supply chain performance. Clients come to us to improve performance (typically profitable growth, customer service, and cash flow), and the better utilization of ERP was a key part of 100% of these clients and was required to deliver bottom line results.
The sales order is one of the most critical signals in demand and supply management because it represents committed customer demand. It isn't a projection but an order the company must fulfill. In a well-run supply chain, the sales order becomes the anchor that aligns demand with supply decisions as it ties customer needs with planning, inventory, and operations.
Companies are showing increasing interest in supply chain transformation as they want to create predictability, scalability, agility, and sustainable, profitable growth. We’ll talk through supply chain transformation, what’s included, how it relates to SIOP, ERP, and AI, and review a case study example.
The most successful companies are better utilizing ERP to automate processes, enhance customer value and better prioritize resources to support growth and scalability. Every company can better utilize their ERP system to drive bottom line results. Thus, we review top ways to better optimize ERP including a case study.
Check out Lisa Anderson's new ebook, AI & Advanced Technologies in Manufacturing, how manufacturers and distributors can harness AI and advanced technologies to drive business performance, customer value, and bottom-line results.
Every CFO seems to wonder why they spend millions on ERP upgrades yet critical decisions seem to boil down to spreadsheets.
Clients typically set goals; however, goals without an understanding of where you stand is non-value added. Although it is common to set goals and expect employees to achieve them, it is far less common for clients to understand how they will get from the current state to the desired future state.