June 11, 2019 Since I've been speaking to CEOs about "Pricing & Profits", the true impact of customer service and retention is arising as a game changer. Can you create a situation where you make a "forever promise" to your customers? It certainly will directly impact your customers' perceptions [...]
Inventory is circling back in importance and will become a hot topic again as customers expect immediate, customized deliveries with the expectation of easy returns and last-minute changes to orders in production, in the warehouse or in transit. What are you doing to get ahead of this ‘new normal’ assumption?
Uncover the critical role of Proactive Supplier Relationship Management in today's competitive market. Strategies and tips from Lisa Anderson.
Explore Vendor Managed Inventory Benefits for improved supply chain efficiency, customer satisfaction, and cash flow.
Explore how vertical integration from farmer-to-shopping cart is reshaping retail giants like Walmart and Costco.
Embrace supply chain resilience strategies to thrive in the Amazon era, focusing on rapid delivery and collaborative service.
From a focus on ever-changing customer needs and increased expectations driven by the Amazon-effect to tight labor and transportation markets and responding to rapid growth, the outlooks and attitudes are positive.
I'm thrilled to launch our 2019 Predictions Report, "Manufacturing & Supply Chain in the New Normal: 2019 Predictions from Manufacturing & Logistics Executives" discussing what to expect and where to focus.
Discover how integrating resilience into supply chain strategies leads to success amid market volatility and disruption.
As we toured several e-commerce facilities such as UPS and Amazon, it became obvious that the sheer volume during peak season presents a huge dilemma. For example, UPS goes from 250-300 containers per night to 450 during peak season. Now that is quite a surge! Amazon has similar surges and stated facts such as 68 million orders on Cyber Monday.
