Are You Investing in Service?
Invest in customer service like you do in people and systems to stand out and maintain a competitive edge in today's market.
Why Care About Rail?
Rail innovation is shaping logistics, driving efficiency, and reducing emissions for a sustainable future. This article covers how.
Top 4 Supply Chain Strategies to Create the Omnichannel Experience
Enhance your omnichannel experience with these top supply chain strategies, driving seamless customer service and operational efficiency.
New York Times Bestseller “Contagious” & Relationships
Apply lessons from 'Contagious' to foster meaningful relationships and drive business growth. Key strategies for impactful connections.
Southern California Supply Chain Summit Touts Impressive Facts
Explore key takeaways from the Southern California Supply Chain Summit on industry innovation and efficiency.
APICS Inland Empire Spring Symposium Panel to Discuss Disruptive Innovations in Logistics
The Inland Empire Chapter of APICS, the leading association for supply chain and operations professionals, will be hosting a meeting on global supply chain trends and strategies at its Disruptive Innovations in Logistics Spring Executive Panel & Networking Symposium on May 6 in Corona, Calif. Expert panelists including Dr. [...]
The L.A. Times & Automation
I toured the Los Angeles Times last week and was impressed with the automation. Although newspapers seems like an old business, it was impressive in pure size and volume with minimal people.
Are Robots Good or Bad?
According to the Material Handling & Logistics, robots are slashing U.S. wages and worsening pay inequality. That is certainly a provocative statement! According to new research by MIT's Daron Acemoglu and Boston University's Pascual Restrepo, one additional robot per thousand workers reduces the employment to population ratio from .18 percentage points to .34 percentage points and slashes wages from .25% to .5%.
Gain a Strategic Focus on Quality IF Customers are Important
People and companies have more choices than ever before. If you wish to remain in the race, quality must be more than an assumption; it must become a strategic focus.
Collaborating on Economic Forecasts
Since economics can have a dramatic impact on our business, it is worthwhile to pay attention - at a minimum. Attend sessions on economics trends, read economic updates, and dig into the key factors that are most likely to impact your business.