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operational excellence

Using AI to Improve Business Performance

As business executives contend with heightened supply chain risks and inflationary pressures, artificial intelligence (AI) has emerged as a hot technology that can help to improve business performance.

Effective Backlog Management to Rapidly Improve Service

Customer service has suffered in the last few years. Yet providing a superior customer experience is paramount to success especially during these turbulent times of volatility, uncertainty, complexity and ambiguity (VUCA).

Why Is Inventory Accuracy Foundational to Success?

Inventory accuracy is foundational to success. Most clients aren't concerned about inventory, and they shouldn't be if they can count on what their system says.

What’s Up in the Economy, Business, Manufacturing & Supply Chain?

It is a whirlwind and confusing. Here is a quote that sums it up perfectly: From a salesperson at a client recapping the conversations at a recent industry conference - Everyone is skeptical, but we are all seeing orders and backlog remain pretty robust.

Interlinks: The Supply Chain and Innovation

Listen to Lisa Anderson being interviewed on ALBA Consulting's Interlinks.

Pricing & Profits: It’s Not All About Revenue

According to CFO Magazine, Amazon's profit doubled to a record $3.6 billion in the first quarter yet reported its lowest growth rate in quarterly revenue since 2015.

The Resilient Supply Chain: Succeeding in the Amazon Era

Embrace supply chain resilience strategies to thrive in the Amazon era, focusing on rapid delivery and collaborative service.

Critical Mass Radio Show: Interview on Will Robots Pay Back?

From self-­driving cars to automatic machines, technology is taking over much of society. But should robots be viewed as the ultimatum? Lisa Anderson, author of Will Robots Pay Back?  joined us to share her perspective. Here are three takeaways from our time with Lisa Anderson on Critical Mass Radio Show

The Real Impact of the Amazon Effect

Manufacturers may not be competing directly with Amazon, but they are facing the impact of rising customer expectations for speed, service, and responsiveness. In this Manufacturers Summit panel discussion, Lisa Anderson explores how the Amazon Effect is reshaping lead times, inventory strategies, and supply chain decision-making.

Satisfy Customers First, and Cost Cuts Will Follow

Think carefully about your real objective. Are you truly interested in cost cuts? For my part, I have yet to hear of a company vision, mission, or strategy that’s related to cutting costs.

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