Customer service has suffered in the last few years. Yet providing a superior customer experience is paramount to success especially during these turbulent times of volatility, uncertainty, complexity and ambiguity (VUCA).
Sustainability remains in the news; however, the technology doesn't always keep up. For example, Lego has abandoned its most high-profile effort to ditch oil-based plastics from its bricks after finding that its new material led to higher carbon emissions, according to the Financial Times.
Inventory accuracy is foundational to success. Most clients aren't concerned about inventory, and they shouldn't be if they can count on what their system says.
Executives are struggling to keep up with inflationary raw material prices, elevated customer requirements, margin pressures, and the lack of people to fulfill key roles. Thus, they are looking to their ERP system and related supply chain technologies for answers.
Prior to Uber, a medallion (a transferable permit that allows a taxi driver to operate) cost $1 million dollars in New York city. It was a powerful permit with substantial value. After Uber started up, the low point for a medallion was around $25,000. That is a 40-fold [...]
Unlocking Success: A Comprehensive Guide for CEOs and Executives on Hiring a Supply Chain Consultant. Discover the key steps, expert insights, and crucial considerations to navigate the complex process of selecting and engaging the best supply chain consultant for your business. Gain a competitive edge, optimize efficiency, and drive growth with this indispensable resource.
Innovation allows companies to achieve higher levels of growth, profitability, employee engagement, and success. According to the Global Innovation Index (GII), Switzerland ranks first in the world with the US edging out Sweden for the second position. China continues to ascend and is in the eleventh position, and the [...]
Balancing customer orders, inventory, and profitability is one of the biggest challenges manufacturers face. Learn how SIOP helps align sales, operations, and finance to improve customer service, optimize inventory, accelerate cash flow, and support profitable growth.
Manufacturers can no longer rely on reactive decisions to navigate supply chain volatility. Lisa Anderson explains why SIOP provides the cross-functional process needed to optimize inventory, improve customer service, strengthen resilience, and drive profitable growth.
Volatility has made inventory management more important than ever. Learn how manufacturers can improve customer service, reduce excess inventory, strengthen cash flow, and build resilience by mastering the fundamentals of planning and inventory management.
