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Does Customer Service Matter: Uber vs Taxis?

Prior to Uber, a medallion (a transferable permit that allows a taxi driver to operate) cost $1 million dollars in New York city. It was a powerful permit with substantial value. After Uber started up, the low point for a medallion was around $25,000. That is a 40-fold reduction [...]

2024-03-29T23:37:52-07:00August 3, 2023|Categories: Customer Service, Supply Chain Briefing, Supply Chain Management|Tags: , , , , , |
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Companies Eye Innovation and Disruption in Volatile Economy

CLAREMONT, Calif., August 1, 2023/ExpertClick/ -- Proactive innovation and disruption are helping businesses to succeed in the current volatile economic environment, according to The Society for the Advancement of Consulting® (SAC). The best companies are leveraging their culture of innovation and advanced technologies to enhance customer experience. Without it, [...]

2024-01-16T21:27:11-08:00August 1, 2023|Categories: Business & the Economy, In The News, Press Releases|Tags: , , , , , , |
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Supply Chain Risks Explode

Supply chain risks are exploding. Just look at the news, and you'll see a potential UPS strike, a Canadian port strike, potential hurricanes (Hawaii, Florida), China stirring up potential conflict with China, the Crimean bridge attack, and much more.
2024-03-29T23:38:25-07:00July 25, 2023|Categories: Supply Chain, Supply Chain Briefing|Tags: , , , , , , , , |
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Navigating Supply Chain Challenges Geopolitical, Energy, Regulations, Rare Earths

The world of supply chain and logistics has been plagued with volatility, disruptions, geopolitical issues, concerns about energy availability and transition, increased regulations, and rare earths.
2024-03-29T23:38:58-07:00July 21, 2023|Categories: Global Trade, Geopolitics, & Import/ Export, Supply Chain Trade & Logistics|Tags: , , , , , , |
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Optimizing Business Decision Tradeoffs with SIOP

Making the appropriate business decisions will make or break success. Executives get paid the big bucks to make these decisions. Unfortunately, one poor decision can outweigh thousands of good ones rapidly. SIOP (Sales Inventory Operations Planning), also known as S&OP, is a tool that will optimize these tradeoffs for effective decision making.
2024-03-29T23:39:17-07:00July 17, 2023|Categories: I've Been Thinking, Manufacturing, Process Improvement, SIOP - S&OP, SIOP Planning & Execution|Tags: , , , , |
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A Potential UPS Strike, Supply Chain Impacts & Strategies

A UPS strike was averted on the last day of the quarter, but it still hangs in the balance as the two sides are not on the same page! The head of the union said an imminent strike was likely when a counterproposal fell flat. Now that a new counterproposal was submitted, the imminent strike was called off with a new date set within a week.
2024-03-29T23:39:32-07:00July 7, 2023|Categories: E-Commerce & Logistics, Supply Chain Briefing, Supply Chain Trade & Logistics, Transportation & Goods Movement|Tags: , , , , , |
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Leap Forward and Leverage ERP & Supply Chain Technologies

ERP and related technologies should only be a priority if you want to grow and succeed for decades to come. If not, it will be the same as if you said you wanted to stick with the horse and buggy instead of leaping into a Ford.
2024-03-29T23:39:56-07:00July 7, 2023|Categories: ERP & Related Technologies, ERP & Technology, Supply Chain Technologies|Tags: , , , , , , , , , , |
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Using Capacity Planning to Increase Revenue & Profitability

Manufacturing is on a downward trend after eight months of PMI (purchasing manager's index) below 50. It dropped to 46 in June. China's manufacturing also shrank for a third month in a row to a PMI of 49. Yet manufacturers backlogs remain relatively robust in many industries, leading executives perplexed on what to do about capacity shortfalls.
2024-03-29T23:40:25-07:00July 6, 2023|Categories: Capacity Planning, Distribution & Warehousing, Manufacturing, Manufacturing Scalability & Resource Planning, Supply Chain Planning, Supply Chain Trade & Logistics|Tags: , , , , , |
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SIOP / S&OP: Don’t Reshore; Move Manufacturing Forward

Globalization is not working. Geopolitics abound. For example, the war in Russia and Ukraine ravages on. There are concerns around the nuclear power plant in Ukraine, occupied by Russia. And that is aside from the impact on oil, food, commodities and much more. China continues to threaten Taiwan and has already changed Hong Kong. It is no longer the same for business. There are countless risks throughout the world.
2024-03-29T23:41:23-07:00July 5, 2023|Categories: Manufacturing, Reshoring/ Nearshoring, SIOP - S&OP, SIOP Planning & Execution|Tags: , , , , , , , , , , |
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How to Hire a Supply Chain Consultant: A Comprehensive Guide for CEOs & Executives

Unlocking Success: A Comprehensive Guide for CEOs and Executives on Hiring a Supply Chain Consultant. Discover the key steps, expert insights, and crucial considerations to navigate the complex process of selecting and engaging the best supply chain consultant for your business. Gain a competitive edge, optimize efficiency, and drive growth with this indispensable resource.
2024-03-29T23:41:44-07:00June 30, 2023|Categories: Supply Chain|Tags: , , , , , , , |
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