Several of my clients are in the aerospace industry. In that industry, supply chain readiness audits are commonplace. These are especially prevalent today as growth in that market is substantial. Companies must be prepared for significant growth to support the doubling of the world's fleet in the next 20 [...]
Effective project management has become cornerstone to business performance. Although we are largely in a recovery, none of my clients have gone back to the days of having more than the required resources “just in case” yet project demands are ever-increasing as profitable growth is key to success. In [...]
Must you compromise quality for speed? Reducing lead time will increase customer satisfaction and avoid the Amazon Effect. My recent research report on the Amazon effect says that 67% of manufacturers and distributors feel customer service gaps when compared to Amazon-like offerings. One of those key areas is lead [...]
July 10, 2015 I've seen a few examples of the power of customer service this week, and it propelled me to write on what a huge impact it can have. For example, I participated in 3 full days of ERP demonstrations in order to provide expertise on which sofware [...]
Originally published on ExpertClick on May 27, 2015 LMA Consulting Group and Lisa Anderson celebrate 10 years in business along with many of the key accomplishments that have been standouts in supply chain, manufacturing and distribution. Anderson, who was recently named to the top 100 best global supply chain [...]
Missing important clues at work because they’re not obvious or visible is as good as going around with blinders. Part of having an eagle eye is knowing what you don't see. I've found that being observant while walking around a manufacturing or distribution facility can yield many hidden gems. [...]
If you’re riding a wave of growing demand put systems in place that can support the increased workload and not wipe out your goals. Lately I've been talking with many clients and potential clients who are interested in growth. Although rapid growth is exciting, it can also be one [...]
Two thirds of manufacturers and distributors have customer service gaps when compared to Amazon and mega-distributors like Amazon, according to a research study performed by LMA Consulting Group Inc. Amazon has created not only a buzz with their innovative service options but they have also raised the bar for [...]
Originally published on ExpertClick on March 4, 2015 LMA Consulting Group's Lisa Anderson's The Manufacturing Connector BlogTM has been named to the top 100 best global supply chain management blogs by SupplyChainOpz, an online worldwide information resource covering supply chain management and logistics for academics, consultants and business. Anderson, [...]
I'm in process of teaching my first APICS CSCP (Certified Supply Chain Professional) session, and earlier today I taught a section on CRM. In addition, I've been helping clients select the "right" ERP system to best meet their business priorities, and CRM has emerged as a top priority. The [...]
