The Manufacturing ConnectorSM Lisa Anderson Shares How to Exceed Customer Expectations at 2015 Inland Empire Manufacturing Summit
Lisa Anderson shares strategies to exceed customer expectations at the 2015 Inland Empire Manufacturing Summit.
Lisa Anderson shares strategies to exceed customer expectations at the 2015 Inland Empire Manufacturing Summit.
Customer expectations are rising, supply chains are becoming more complex, and volatility has become the new normal. In this Manufacturers Corner interview, Lisa Anderson explains how SIOP, collaboration, innovation, and supply chain resiliency help manufacturers improve service, profitability, and long-term success.
Think about a project you are in the midst of implementing or thinking about implementing. What can you do to "stack the deck" in the favor of success?
We commonly hear the phrase "Do it right the first time". Of course, generally speaking, who wouldn't want to do that? Waste is bad. However, I've found that there is a time when doing it right the first time is NOT the path to success.
Customer collaboration has become cornerstone to success in today’s supply chain driven world.
Relationships do not cost a cent; instead, the cost is in time and focus.
Developing and maintaining a working production plan is no easy feat, but the best planners make the job seem effortless.
The nice thing about customer service is that it doesn't require money or complex requirements; it's all about attitude.
The value of keeping in touch is obvious from a personal standpoint; however, it might be less obvious from a business standpoint especially as we are all BUSY, BUSY, BUSY.
By implementing a SIOP process you’ll be in a better position to leverage your resources for a speedier inventory velocity. Inventory velocity not only accelerates cash flow but it also can contribute to margin improvement. How do we turn inventory faster and keep our money in motion vs. stagnating in the back of our warehouse?