Sandy Shattles – Business Manager (Inside & Outside Sales), Insulation Group, Armacell LLC
The LMA Experience: Sandy Shattles, Business Manager, Insulation Group, Armacell LLC discusses working with LMA Consulting.
Ciro Ahumada – Vice President Americas, Armacell LLC
The LMA Experience: Ciro Ahmada, VP of Americas, Armacell LLC discusses their experience with LMA Consulting Group - their supply chain and customer challenges and how the LMA team worked to support positive change.
Upgrade CRM Processes & Software to Ensure a Superior Customer Experience
During times of volatility it is of paramount importance to stay in tune with your customers. Otherwise, you could set and execute strategies that are a waste of limited time, money, and resources as conditions evolve. We are seeing a great reset occur. Baby boomer owners of closely-held companies are selling.
Customer Service – The Customer is Always Right
NxtGen Nexus: The Importance of Customer Service "Employees follow people, not companies. Are you investing in leaders, and are your leaders leading?" comments Manufacturing and Supply Chain Expert Lisa Anderson, MBA, CSCP, CLTD, President of LMA Consulting Group Inc.
The Importance of Customer Service
We are in a time period that will prove more important than almost any other because more companies will surge past the competition during these turbulent times, propelling them forward for years to come. Executives will have a choice - push the pedal to the floor and achieve success or be tentative and pull on the parking brake and slowly retreat and decline.
Five steps to manage supplier risk in your supply chain | Netstock
Improved supplier data will give your supply chain the competitive advantage to drive customer loyalty.
ERP & Related Technology to Manage High Complexity with High OTIF Levels
If there is one thing in common with every client (big or small) in the current business environment which is characterized by significant volatility and uncertainty, it is the increased level of complexity of supply chains. As the old saying goes, you are only as strong as your weakest [...]
Navigating Current Global Business Challenges with SIOP & Demand Volatility
Lisa Anderson was interviewed by Lucie Newcomb for the podcast series “Staying Global While Staying Home”. They addressed the topic of the state of the global supply chain and strategies to successfully navigate with Sales & Operations Planning (S&OP / SIOP) with an emphasis on getting a handle on demand volatility. [...]
Cleansing, Connecting & Consolidating Data to Support SIOP / S&OP and a Superior Customer Experience
One issue of significant importance during the current volatile times that was also key during previous periods (aggressive growth prior to the pandemic, the downturn of the Great Recession, etc.) is the critical importance of providing a superior customer experience. It is evergreen for companies that want to grow [...]
Taking Control of Customer Success Using SIOP (S&OP)
We are in a new era with more opportunity to grow than ever before. COVID is largely in the rear-view mirror, and the strong companies are getting stronger. Consumers have returned to the scene and are robust purchasers of products, homes and services. Are you ready to grow and scale? Have you taken control of your end-to-end supply chain so that you can take advantage of the opportunities?