Case in Point – The Customer Experience
Are you thinking beyond your customer requirements to the total experience?
Satisfy Customers First, and Cost Cuts Will Follow
Think carefully about your real objective. Are you truly interested in cost cuts? For my part, I have yet to hear of a company vision, mission, or strategy that’s related to cutting costs.
Global Manufacturers Struggle to Keep Up with Demand – Are You?
Factories across the globe are showing signs of strain in keeping up with demand. China, Germany, France, Canada, the UK and the US all show that capacity might not be keeping up with supply.
Your Supply Chain Shortlist
As we head into a New Year, it makes sense to take stock and think about your supply chain shortlist. To get you started, we've developed a list of SIOP (Sales Inventory Operations Planning) related questions to ponder: Do you consider your supply chain from the holistic point-of-view? From [...]
Is Apple Moving Design In-House?
Apple has developed its own processors for years but has recently increased its focus on the in-house design of components.
B2B Tech Marketers Have Work Cut Out for Them
Product reliability and ease of use are key for business-to-business technology marketers, according to a recent survey of technology product and service decision makers throughout the United States.
Is Your Business Model Old?
nstead of running to keep up with your customers and competitors on a daily basis, what can you do to GET AHEAD of them?
Thanksgiving & Going the Extra Mile
Are you going above and beyond for your colleagues, customers, suppliers and family?
San Antonio’s Riverwalk & Creating a “Destination”
How can we create a destination? Let's start by considering our customers and clients.